About
As an accidental manager in my early management days, I quickly realised that to be a good leader takes more than just a promotion. I did not know where to start to develop my skillset to become actually a professional. Understanding the responsibility for my teams and their job satisfaction I sought out help. Fortunately enough, I had great mentors in the past whom I have learned from.
With over twenty years of experience in hospitality, Chartered Manager status, and a Level 7 Diploma in Strategic Management and Leadership, I’ve had the privilege of launching new business units, leading organizational change, and providing leadership training, all while managing the nuances and challenges of this industry.
As a registered mentor and coach with the CMI and the Institute of Hospitality, I’ve taken the knowledge gained from my diverse career, coupled with my drive for continuous learning, to guide others on a transformational journey.
Is My Service Right for You?
Reflect on the following scenarios, do one or more resonate with you?
- You’re navigating a challenging relationship with your upper leadership, such as owners or directors.
- You often act as a conduit for your upper leadership, tasked to implement strategies that don’t align with your values, while being held accountable for the outcomes – despite lacking the autonomy you need for your role.
- You identify as an ‘accidental manager’, feeling unsupported in your role, whether that’s due to a knowledge gap, insufficient training, or lack of leadership support.
- You’re caught in a cycle of ‘accidental managers’ in your surroundings, either in your leadership or among your direct reports, which makes steering the business direction challenging.
- You experience a high level of frustration, stemming from an inability to execute your role effectively due to factors outside of your control.
- You feel disempowered in your work environment.
- Despite dissatisfaction with your current job, you yearn for positive change and would embrace the opportunity to contribute to it, if only you could see a clear path forward.
If you find yourself nodding to any of these, consider if the following changes could address your concerns:
- Gaining or regaining the autonomy you need for your role, complete with clear, uncompromised, and respected boundaries of responsibility.
- Equipping yourself with tools to navigate difficult conversations in a conflict-free manner.
- Securing the support of your upper leadership, and learning how to open them up to your ideas and strategies.
- Having the relevant tools to perform your role effectively.
- Gaining the tools and frameworks to influence your upper leadership and direct reports, enabling you to lead positive change and manage the ‘accidental manager’ issue in your workplace.
Let’s have a chat
If any of these propositions sound like the relief you’ve been seeking, then I have excellent news for you: I can help you achieve it.
Then, let’s connect. Together, we can make ‘I love my job’ your daily sentiment, not just a wishful thought.
Theresa Collins3 March 2024I was first introduced to Jaroslav through a mentoring program at IOH, I then reconnected several years later for some coaching. Jaroslav assisted me with some professional challenges I needed to address and ultimately guiding me in the search of a new position and setting me up for success. He enabled me to focus on dealing with challenges and changes at work professionally. Discussing and advising on the issues and offering his guidance from his wealth of knowledge and expertise. He has helped me grow not only professionally but also giving me more confidence and a greater understanding of what I need and want for a happy and successful life in and out of work.
Marinos Koulis4 April 2023I was lucky enough to get mentored by Jaroslav who combines years of experience and high-end knowledge. His remarks and notes were on point and he really helped me a lot through my personal and professional progression. He was always available for a quick chat or any question I might had and his suggestions for further readings or other material relevant to me were amazing. I would totally recommend him to anyone who is looking for a mentor. He tailors his approach specifically on you and there is no way you will not be satisfied from the results.
Händel Offei23 November 2022I have had the privilege to be mentored by Jaroslav for some time now and I say with all confidence that he has been a light for my career redirection and made me a better manager than before meeting him. He is always on time for his sessions and follows through with all discussions without missing any bits. His continuous monitoring and encouragement and guidance make each session worth the time. His rich knowledge, management, consultancy, and open and friendly persona set him high apart. I will recommend Jaroslav as a consultant and mentor any day as my lighted-up career is a testament to what he brings to his mentees.
Lily Naadu Mensah9 November 2022Jaroslav mixes science with common-sense when it comes to coaching and mentoring. He’s laser focused, knowledgeable and coaches you to come to your own realisation of how fabulous you can be. He then works with you to co-create a roadmap that is realistic and unique to you. He’s particularly apt at nurturing the genius within you, to get you what you really want and on your own terms. I would highly recommend him as a mentor and coach because when I was stuck at that place where the road ahead was confusing and fuzzy at best, I needed a steady, patient hand to guide me to achieve my goals, with clarity and confidence. I feel several inches taller just by working with Jaroslav who went over and above what I thought he could deliver. Thank you Jaroslav!
